Two different identifiers:
PNR Number (Passenger Name Record)
- 10 digits
- Issued for reserved tickets (Sleeper, AC classes)
- Tracks booking + passenger details
- Status changes (CNF/RAC/WL) before chart preparation
- Required for PNR status enquiry
Ticket Number
- 8-10+ digits depending on system
- Issued for unreserved (General Class, suburban)
- No berth allocation
- No status to track — instant valid ticket
- Cannot be used for PNR enquiry
Both appear on the same ticket sometimes — PNR + transaction ID for reserved tickets.
CheckMyPNR.com works with PNR numbers only (reserved tickets). For UTS unreserved tickets, use UTS app.