IRCTC Rail Connect (mobile app)
✅ Pros:
- Faster login (saved credentials, biometric)
- Optimized for payments (1-tap UPI)
- Push notifications for PNR / running status
- Best for Tatkal due to streamlined flow
- Less server load than website during peak
❌ Cons:
- Limited admin features (group/agent bookings)
- Some PDFs / detailed reports easier on web
IRCTC Website
✅ Pros:
- Full feature set
- Bulk operations (group, special bookings)
- Easier to download PDFs and screenshots
- Better for complex itineraries
❌ Cons:
- Slower login
- Heavier on data
- Sometimes session timeouts
Recommendation:
- Tatkal / quick bookings: app
- Group / complex bookings: website
- Status checks / PNR: either, but app is convenient