ट्रेन लेट हो रही है — मेरे पास क्या विकल्प हैं?

If your train is running late:

1. Confirm the delay (live tracking)

• NTES app / website
• Helpline 139 (call/SMS)
• IRCTC Rail Connect notifications

2. Decide based on delay:

< 1 hour: Continue waiting, plan accordingly.

1-3 hours: Inform pickup contact. Stay near a charging point.

3+ hours: You can:

• Cancel and file TDR for full refund (file within 24 hours)
• Continue travel (may use station amenities)

6+ hours:

• Free meal at certain stations (Tea / Refreshments) — ask Station Master
• File TDR if not travelling

Train cancelled by railways:

• Full refund (no charge)
• File via IRCTC "My Transactions → File TDR" — process is simple

Pro tip: Subscribe to IRCTC SMS alerts for your PNR. You'll get auto-updates on delays.